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Life Insurance Company Rankings

Based on policyholder reviews and feedback

Etiqa Life Insurance offers customer-centric, digital solutions and innovative products, including Shariah-compliant family takaful plans for diverse needs.

3.8/5
21 review(s)

Rating Summary

Overall rating
3.8095238095238093/5
Claim handling
3.4761904761904763/5
Medical care rating
0/5

Reviews & Ratings

Previous Reviews

Zul Previous reviewover 1 year ago
3/5 overall
Insurance type
Life Insurance
Experience
Customer care service
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Make claim even more easier when accidents happened

MUHAMMAD HAKIMPrevious reviewover 1 year ago
5/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
1/5
Value for money
1/5
Agent service
1/5

Claim yang mudah dan harga berpatutan

Nurdin RostamPrevious reviewover 1 year ago
3/5 overall
Insurance type
Life Insurance
Experience
Policy lapsation, Policy renewals
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

great policy and services

Muhammad MuhaiminPrevious reviewover 1 year ago
3/5 overall
Insurance type
Family Takaful
Experience
Claim process
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

masuk hospital sebab asma alhamdulilah insurans cover

AbadihayatPrevious reviewover 1 year ago
4/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Broke my left hand years ago , and got into hospital , then the insurance covers for my bills , so whoever that haven't got any insurance , your loss

SyafiqPrevious reviewover 1 year ago
4/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
4/5
Value for money
3/5
Agent service
4/5

That company easy to communicate n offer good product

ijaiPrevious reviewover 1 year ago
5/5 overall
Insurance type
Family Takaful
Experience
Customer care service, Insurance agent service, Claim success
Ease of claims
5/5
Value for money
5/5
Agent service
5/5

etiqa is good company

KhairulPrevious reviewover 1 year ago
3/5 overall
Insurance type
Medical card
Experience
Claim process
Ease of claims
4/5
Value for money
1/5
Agent service
3/5

I admit to hospital. Etiqa claim quite good. But to slow response at the beginning. I use medical card. But need to use my money first to admit to the ward.

Aiman Previous reviewover 1 year ago
3/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Senang bayar

AmiraPrevious reviewover 1 year ago
3/5 overall
Insurance type
Family Takaful
Experience
Insurance agent service
Ease of claims
3/5
Value for money
3/5
Agent service
2/5

Mohon memberi respon dengan Lebih jelas tetapi ringkas dan padat

Alia QistinaPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance
Experience
Claim success, Claim process
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Good company and good customer service

FiqaPrevious reviewover 1 year ago
4/5 overall
Insurance type
Family Takaful
Experience
Customer care service
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Customer service care is good. I hope insurance company can always provide good service for everyone

ABDUL HAFIZPrevious reviewover 1 year ago
4/5 overall
Insurance type
Family Takaful, Medical card, Critical Illness
Experience
Policy upgrades
Ease of claims
4/5
Value for money
3/5
Agent service
3/5

Increased premium costs and new exclusions that may affect certain claims.

ZamahPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance
Experience
Insurance agent service
Ease of claims
4/5
Value for money
2/5
Agent service
3/5

Masuk hospital haritu boleh claim. Agent bagus sangat pantas

Fitri HalidPrevious reviewover 1 year ago
5/5 overall
Insurance type
Family Takaful
Experience
Premium payments
Ease of claims
4/5
Value for money
4/5
Agent service
4/5

GL Etiqa Sangat Pantas

ClarkPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance, Family Takaful
Experience
Claim success
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Accident and got a claim review for my medical bills

RAFIQAH SARI BINTI ZAMAH SARIPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance
Experience
Claim process
Ease of claims
4/5
Value for money
2/5
Agent service
3/5

Admitted to the hospital and had no trouble getting the claim reimbursed. Thank you!

ZuraimiePrevious reviewover 1 year ago
3/5 overall
Insurance type
Family Takaful
Experience
Claim process
Ease of claims
4/5
Value for money
3/5
Agent service
5/5

Fast payment when width-raw the policy

Mohd zaimPrevious reviewover 1 year ago
5/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
5/5
Value for money
4/5
Agent service
5/5

Very good product. Easy and fast claim

SalwaPrevious reviewover 1 year ago
3/5 overall
Insurance type
Family Takaful
Experience
Policy lapsation
Ease of claims
3/5
Value for money
2/5
Agent service
3/5

Please make easiers way to monthly payment

HafizahPrevious reviewover 1 year ago
4/5 overall
Insurance type
Medical card
Experience
Claim success
Ease of claims
4/5
Value for money
2/5
Agent service
4/5

Take out insurance..it's for everyone..