Explore our latest press coverageView Press Mentions

Life Insurance Company Rankings

Based on policyholder reviews and feedback

AmMetLife Takaful offers Shariah-compliant solutions in Malaysia, combining MetLife’s global expertise with AmBank’s local market knowledge.

3.8/5
8 review(s)

Rating Summary

Overall rating
3.75/5
Claim handling
3.625/5
Medical care rating
0/5

Reviews & Ratings

Previous Reviews

RajanthiramPrevious reviewover 1 year ago
1/5 overall
Insurance type
Medical card
Experience
Claim rejection, Claim process, Insurance agent service
Ease of claims
2/5
Value for money
1/5
Agent service
2/5

As per-recommended by Insjren Agents, My policy was upgrade from the currents. My old policy have full coverage with diabetes condition. After upgrade my policy not cover if any problem related to diabetes, such heart attack or disease, kidneys etc. But I not noitce this description was added to my policy. It was discover when I was addmited at hospitals and unable to claim.

fatimah binti saadPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance
Experience
Customer care service
Ease of claims
4/5
Value for money
3/5
Agent service
4/5

I have been a customer of ammetlifefor the past three years, and I am thoroughly impressed with their service. From the very beginning, their representatives were professional, patient, and eager to help me find a plan that suited my needs and budget. Their online portal is user-friendly, making it easy to access my policy details and file claims. On the few occasions I needed to file a claim, the process was seamless, and the turnaround time was surprisingly quick. Their customer support team kept me updated throughout and answered all my questions with clarity and empathy. What truly stands out is the company's transparency. They ensured I understood the terms and conditions of my policy and were upfront about what was covered and any exclusions. This level of honesty made me feel confident and secure in my choice. Overall, this compan has exceeded my expectations. I highly recommend them to anyone looking for reliable and trustworthy insurance coverage.

Aydien Previous reviewover 1 year ago
5/5 overall
Insurance type
Life Insurance
Experience
Claim success
Ease of claims
4/5
Value for money
3/5
Agent service
4/5

Terbaik

Amir syedPrevious reviewover 1 year ago
5/5 overall
Insurance type
Family Takaful
Experience
Insurance agent service, Premium payments
Ease of claims
5/5
Value for money
3/5
Agent service
4/5

Setakat ni boleh claim lagi

ReedPrevious reviewover 1 year ago
3/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

Syarikat terbaik dah mudah claim

muhammad adamPrevious reviewover 1 year ago
4/5 overall
Insurance type
Family Takaful
Experience
Claim success
Ease of claims
4/5
Value for money
3/5
Agent service
4/5

i’m thankful for the financial support AmMetLife Takaful Berhad provided when my wife needed extensive medical care. However, I wish their policy details were clearer from the start. We faced some confusion regarding annual coverage limits, which added stress during an already challenging period. Overall, they were helpful, but there’s room for improvement in transparency.

mira ahmadPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance
Experience
Claim process
Ease of claims
4/5
Value for money
3/5
Agent service
4/5

AmMetLife Takaful Berhad truly came through for my family. When my father needed urgent heart surgery in April 2024, their swift claims process allowed us to proceed without delay. The surgery and post-hospital recovery were fully covered, which eased the financial burden significantly. Their customer service team was empathetic and walked us through every step of the process. I highly recommend them for anyone seeking reliable coverage during critical times.

Sharul ahabPrevious reviewover 1 year ago
4/5 overall
Insurance type
Life Insurance
Experience
Claim process
Ease of claims
3/5
Value for money
3/5
Agent service
3/5

i was this close to stop my policy insurance, until one day my wife bising2 kat i cakap sakint pinggang. nak duduk sakit nak diri pon sakit. so i hantar dia ke hospital kerajaan, rupanya ada batu karang, so doktor bagi surgery kene tunggu sebulan. giler ke apa tunggu lama tu. my wife dah nangis2 dah ni tahan sakit. i totally forgot that i have medical card. so i terus pergi hospital swasta terus dapat surgery esok nya. kos dia lebih kurang 12k tak salah i lupa dah. fuh nasib baik tak stop haritu haha