Exploring Tomorrow's Insurance Challenges: Episode 2
9 December 2025
In this episode, host and guest Dato’ Johan Ariffin discuss key trends in the Malaysian insurance industry, highlighting the growing shift towards digital platforms and online solutions, particularly post-pandemic. Dato Johan emphasizes the common mistake of choosing the cheapest insurance plans without understanding comprehensive coverage, which can lead to financial issues later. He advises listeners to assess their personal needs and consult professionals for better insurance decisions. Looking ahead, he predicts a rise in personalized insurance products and a greater focus on customer education as the industry adapts to evolving consumer demands.
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